No Hard Feelings

Wall Street Journal Bestseller

"A must-read that topples the idea that emotions don't belong in the workplace, NO HARD FEELINGS offers a path towards a future I want to work in." -Susan Cain, author of Quiet and Co-founder of Quiet Revolution

From Humu’s Head of Content Liz Fosslien and organizational designer Mollie West Duffy: No Hard Feelings, a wickedly funny interactive guide to un-repressing your emotions at work, finding constructive channels even for jealousy and anxiety, demystifying digital interactions and coworker communication styles, and ultimately allowing readers to be the same person in work and in life.

Selected as a Best Book of the Year by NPR and Fortune, No Hard Feelings: The Secret Power of Embracing Emotions At Work is published by Penguin Portfolio. The book is a visual exploration of how to embrace emotion at work and become more authentic and fulfilled while staying professional.

What people are saying: 

“No Hard Feelings dispels the myth that there's no place for emotions at work. You can't communicate clearly unless you're aware of your own emotions, and the emotions you're sparking in others. You can't build productive relationships at work if you're showing up like a robot. This book will help you build the emotional discipline you need to succeed.” —Kim Scott, author of Radical Candor

“If you’ve ever thought it’s best to check your emotions at the office door, this book will change your mind. It’s full of lively illustrations and practical examples to show how you can harness emotions to become more creative, collaborative, and productive.” —Adam Grant, author of Originals, Give and Take, and Option B with Sheryl Sandberg

“The avenue for success and happiness at work, even life, lies with emotions. Liz Fosslien and Mollie West Duffy do a phenomenal job of helping us see the way." —Chris Voss, author of Never Split the Difference and CEO of The Black Swan Group

“No Hard Feelings is both a charming, sparkling read and a clear-eyed roadmap to harnessing the things that make us most human into tools that will make you more productive, effective, and happier at work. A must read for every leader and every aspiring leader.”  —Laszlo Bock, CEO of Humu and author of Work Rules! 

“Warm, witty, and wise, No Hard Feelings is the missing manual for reconciling emotions with professionalism--intelligently.” —Chip Conley, author and hospitality entrepreneur

"Liz Fosslien and Mollie West Duffy address the elephant in the room, dissecting the ways that emotions at the office impact our ability to lead and thrive at every level of our professional careers. With compassion, research, and clever comics (did I mention elephants?) No Hard Feelings makes a real attempt at digging deeper than introvert memes to address the reality of workplace emotions we all live with." —Adam J. Kurtz, artist and author of Things Are What You Make of Them: Life Advice for Creatives

“Don’t send another email, attempt a serious conversation at work, or try to follow your intuition until you read this book. Your emotional intelligence at work is about to skyrocket. Equally valuable for the person who cries covertly in bathroom stalls and the kind who buries their emotions 20,000 leagues under the sea.” —Dan Lyons, author of Disrupted and Lab Rats

TIME

“[Fosslien and Duffy] argue that the office would be a much more enjoyable place if we weren’t so discouraged from feeling our feelings while on the clock. [The book] balances heartfelt advice with fun features like Bingo for Meetings and illustrations that poke fun at our common foibles, like overthinking emails and doing work during a vacation day.”

NPR

“Liz Fosslien and Mollie West Duffy push back on the myth that emotions and the workplace don’t mix. The focus is what’s best for you – whether that means improving culture at a company you’ve been at for years, or recognizing when it’s time to leave. Women and nonbinary folks may find this book particularly helpful, but I think it’s a must-read for anyone who has ever felt feelings (aka been human) at a job.”

Publishers Weekly Advance Review

“According to this kind, empathetic book, most people wildly underestimate the impact their emotions have on their workdays and careers… Using clever, sometimes counterintuitive advice—e.g., “Be less passionate about your job”—and sweet, funny cartoons (one depicts “the little engine that literally couldn’t even”), Fosslien and Duffy guide readers through learning to incorporate their emotions into their work, and being mindful of timing, context, and delivery in their careers. This is an encouraging, thorough guide for those trying to manage being human beings in workplaces not always designed for them.”